Refund Policy
At Niruttara, we aim to provide a smooth and transparent booking experience for every guest. Refunds and cancellations are governed by the terms below.
Cancellation & Refund Terms
- A booking is confirmed only after the required advance payment is received.
- Cancellations made 72 hours or more before the check-in date are eligible for a refund, subject to the applicable terms.
- Cancellations made within 72 hours of check-in are non-refundable.
- No refund will be provided for no-shows, early check-outs, or changes made after the cancellation deadline.
- Any refund, where applicable, will be processed through the original payment method.
- Refund processing time may vary depending on the payment gateway or bank.
- Any changes to the booking are subject to availability and property policies.
Contact Us
For questions regarding cancellations, refunds, or booking amendments, guests may contact the Niruttara reservations team using the contact details provided on the website. Please keep your reservation reference number available when making an enquiry.